Shipping & delivery
All orders are shipped directly from Morocco to the costumer.
As for shipping cost we calculate it by weight, you will se the shipping cost in your cart in sha Allah.
It generally takes our tailor about 7 - 20 days to finish your product, almost all our products are made after order which is the reason why we can povde you with so many color and sizing options. How long it takes depends on how many orders we have. We are working on making this process faster.
Packages are generally dispatched within 2 days after the tailor is finished with your product, and are shipped via Poste Maroc (prioritaire), EMS or Amana express depending. We always ship with recommended and traceable shipping.
From shipping to delivery it may take 5-15 working days with Poste maroc, 3-15 working days with EMS depending on what shipping method you choose and where you live, some countries in Asia takes even longer. Please be aware it might take longer time due to different cirkomstances.
Please note that you as a costumer is responsible to provide accurate and complete adress and name, including all necessary information for the shipment to be successfully delivered, if this requirement is not met and the and the shipment cannot be delivered the costumer is responsible for the shipping fees to re-ship the goods.
Import duties and taxes may be charged once the parcel has reached the destination county and these charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges as customs policies vary from country to country. Customs might also slow down the delivery to you since they can hold it. If you have any questions related to customs charges or time you are advised to contact your local customs office.
Countries we ship to
We ship world wide but we dont have all countries installed in our shop, If you get an error message while looking for your country and you would like to place an order with us please send us an email through our contact form.